Privacy Policy

Effective: May 25, 2018

Thanks for using Attribytes! Our mission to connect foodservice manufacturers and distributors through a revolutionary platform. Here we describe how we collect, use, and handle your personal information when you use our websites, software, and services (“Services”). For more information and details, please see our Frequently Asked Questions page.

1. What & Why

We collect and use the following information to provide, improve, and protect our Services:

1.1 Account information

We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and connect your product data to trading partners. Some of our Services let you access your accounts and your information via other service providers.

1.2 Your Content

Our Services are designed to make it simple for you to access your product data, documents, contracts, and so on (“Your Content”), collaborate with others, and work across multiple devices. To make that possible, we store, process, and transmit Your Content as well as information related to it. This related information includes your profile information that makes it easier to collaborate and share Your Content with others. Our Services provide you with different options for sharing Your Content.

1.3 Contacts

You may choose to give us access to your contacts to make it easy for you to do things like share and collaborate on Your Content, send messages, and invite others to use the Services. If you do, we’ll store those contacts on our servers for you to use.

1.4 Usage information

We collect information related to how you use the Services, including actions you take in your account (like updating a product record). We use this information to improve our Services, develop new services and features, and protect Attribytes users.

1.5 Device information

We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.

1.6 Cookies and other technologies

We use technologies like cookies and pixel tags to provide, improve, protect, and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.

1.7 Marketing

We give users the option to use some of our Services free of charge. These free Services are made possible by the fact that some users upgrade to one of our paid Services. If you register for our free Services, we will, from time to time, send you information about upgrades when permissible. Users who receive these marketing materials can opt out at any time. If you do not want to receive marketing materials from us, simply click the ‘unsubscribe’ link in any email, or update your preferences in the Notifications section of your personal account.

We sometimes contact people who do not have an Attribytes account. For recipients in the EU, we or a third party will obtain consent before contacting you. If you receive an email and no longer wish to be contacted by Attribytes, you can unsubscribe and remove yourself from our contact list via the message itself.

1.8 Bases for processing your data

We collect and use the personal data described above in order to provide you with the Services in a reliable and secure manner. We also collect and use personal data for our legitimate business needs. To the extent we process your personal data for other purposes, we ask for your consent in advance or require that our partners obtain such consent. For more information on the lawful bases for processing your data, please see our FAQ.

2. With Whom

We may share information as discussed below, but we won’t sell it to advertisers or other third parties.

2.1 Others working for and with Attribytes

Attribytes uses certain trusted third parties (for example, providers of customer support and IT services) to help us provide, improve, protect, and promote our Services. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy, and we’ll remain responsible for their handling of your information per our instructions. For a list of trusted third parties that we use to process your personal information, please contact us.

2.2 Other users

Our Services display information like your name, profile picture, and email address to other users (notably, partners you trade with) in places like your user profile and sharing notifications. You can also share Your Content with other users if you choose. When you register your Attribytes account with an email address on a domain owned by your employer or organization, we may help collaborators and administrators find you and your team by making some of your basic information—like your name, team name, profile picture, and email address—visible to other users on the same domain. This helps you sync up with teams you can join and helps other users share files and folders with you.

Certain features let you make additional information available to others.

2.3 Other applications

You can also give third-party providers access to your information and account—for example, via Attribytes API. Just remember that their use of your information will be governed by their privacy policies and terms.

2.5 Law & Order and the Public Interest.

We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to:

  1. comply with any applicable law, regulation, legal process, or appropriate government request;
  2. protect any person from death or serious bodily injury;
  3. prevent fraud or abuse of Attribytes or our users;
  4. protect Attribytes’s and partner’s rights, property, safety, or interest; or
  5. perform a task carried out in the public interest.

Stewardship of your data is critical to us and a responsibility that we embrace. We believe that your data should receive the same legal protections regardless of whether it’s stored on our Services or on your home computer’s hard drive. We’ll abide by the following Government Request Principles when receiving, scrutinizing, and responding to government requests (including national security requests) for your data:

  • Be transparent,
  • Fight blanket requests,
  • Protect all users, and
  • Provide trusted services.

3. How

3.1 Security.

We have a team dedicated to keeping your information secure and testing for vulnerabilities. We also continue to work on features to keep your information safe in addition to things like two-factor authentication, encryption of files at rest, and alerts when new devices and apps are linked to your account. We deploy automated technologies to detect abusive behavior and content that may harm our Services, you, or other users.

3.2 User Controls.

You can access, amend, download, and delete your personal information by reaching out to us.

3.3 Retention.

When you sign up for an account with us, we’ll retain information you store on our Services for as long as your account is in existence or as long as we need it to provide you the Services. If you delete your account, we will initiate deletion of this information after 30 days. Please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

4. Where

4.1 Around the world.

To provide you with the Services, we may store, process, and transmit information in the United States and locations around the world—including those outside your country. Information may also be stored locally on the devices you use to access the Services.

4.2 EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield.

When transferring data from the European Union, the European Economic Area, and Switzerland, Attribytes relies upon a variety of legal mechanisms, including contracts with our customers and affiliates. Attribytes complies with the EU-U.S. and Swiss–U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the European Economic Area, and Switzerland to the United States.

We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.

6. Your Right to Control and Access Your Information

You have control over your personal information and how it is collected, used, and shared. For example, you have a right to:

  • Erase or delete all or some of Your Content in your Attribytes account.
  • Change or correct personal data. You can manage your account and the content contained in it, as well as edit some of your personal data, through your account settings page.
  • Access and take your data. You can download a copy of Your Content in a machine readable format as outlined here. You can also ask us for a copy of personal data you provided to us. Find out how here.

For more information on your right to control and access your personal information, please see our FAQ.

7. Contact

If you reside in North America (the United States, Canada, and Mexico), your personal information is controlled by Attribytes, Inc. Have questions or concerns about Attribytes, our Services, and privacy? Contact us.